Honestly, thank you to everyone who has ordered. As a small business, your support means so much to us, especially now. We expect to have our team back to the shop once we get the green light to do so.
As you know, we'll have to defer working on your order until we return to the shop. Which orders will be impacted?
- All orders prior to Monday, March 16 that didn't ship out on that day
- All orders made since Tuesday, March 17
As soon as our San Francisco leaders tell us the shelter-in-place is over, we'll get to work right away. For domestic orders, we'll pick up the shipping expenses for you and get your bag to you via FedEx 2-day Express. And...we'll keep you updated if/when things change.