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  Cozmo Frequently Asked Questions  
     

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We already have our Frequently Asked Questions page, but you still have more questions on our Cozmo and that is why we've put this helpful page together.

- What is the difference between the Cozmo and the Cargo?
- Where do I put my SleeveCase?
- Do I HAVE to use a SleeveCase with my laptop inside the Cozmo?
- Which shoulder strap comes with the Cozmo?
- How are the dimensions on the product page on-line calculated?
- How big is the large Cozmo?
- Can I order the Cozmo with a different accent color?


What is the difference between the Cargo and the Cozmo?

The Cozmo has roughly the same volume as the Cargo, but it is more minimalist in style and is a bit more compact and lighter weight. The Cargo has more pockets than the Cozmo, though the Cozmo still has a good number of them. The Cozmo is soft-sided with a stiff lower section, which allows it (in all sizes) to stand up on its own. The Large Cargo stands on its own, but the medium and small don’t—they are soft bags.


Where do I put my SleeveCase?

Your SleeveCase can be kept in either the rear divisional pocket or the main compartment, depending on the size of your laptop.


Do I HAVE to use a SleeveCase with my laptop inside the Cozmo?

We recommend the use of a SleeveCase to protect your laptop when inserted inside any bag because the SleeveCase gives you added protection from bumps and scratches. The bags themselves aren’t specifically padded for laptops. However, with our bags, you don't HAVE to use the SleeveCase; it just depends on how much protection you want.


Which shoulder strap comes with the Cozmo?

The Cozmo comes with a removable Suspension Shoulder Strap that has a built-in shoulder pad. The WaterField Designs Shoulder Pad is not compatible with the Suspension Shoulder Strap. The Suspension Shoulder Strap used with the Cozmo can also be used with a SleeveCase with added D-rings.


How are the dimensions on the product page on-line calculated?

The Cozmo dimensions on-line give you an idea of the shape and volume of the Cozmo when the bag is completely full. In this scenario, the tapered upper area lies flat. If you use the Cozmo at less than full capacity, the tapered area will stand more upright and the height of the bag will be greater.

How big is the large Cozmo?

The Cozmo dimensions on-line give you an idea of the shape and volume of the Cozmo when the bag is completely full. In this scenario, the tapered upper area lies flat. If you use the Cozmo at less than full capacity, the tapered area will stand more upright and the height of the bag will be greater.


Can I order the Cozmo with a different accent color?

Yes, we can create a custom case in any WaterField color. For example, if you want a Cozmo with Taxi accents, we can do this for you. There is an additional charge for custom orders since we have to disrupt our normal production run to sew the case. Call us for details about cost and to place your order. Then allow about two weeks for us to make it fresh for you. 1(877) 546-1040 or (415) 546-1040.

 

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