From: "Austin" <ab@com>
To: <heygary@sfbags.com>
Subject: Re: On the way....

Gary,

Well, my WaterField sleeve for my new Kindle 2 arrived today, and just like my last purchase from you guys it exceeded my expectations in every way. As a gadget freak, there is nothing worse, in my opinion, than ruining the aesthetics of a well designed device with a bulky, poorly designed case. I am so glad I stumbled across WaterField last year searching for my iPhone sleeve, because your company is now the first place I look for well thought out, unobtrusive protection for my expensive toys. The fact that your operation is set up in my old home town of San Fransisco is just icing on the cake, and I wouldn't expect any less. As well, the personal touch you offer is also a welcome addition in an often too impersonal world of online purchasing. Thanks again...

Sincerely,
Austin Bires

From: "Perry" <perry@com>
To: <heygary@sfbags.com>
Subject: Re: On the way....

Thanks, Gary,

I've been so happy with my Kindle sleeve that I bought from you previously, and now I have a Nook, also (yes, I'm a gadget freak). I know the Nook fits in the Kindle sleeve (you should say that on your website), so here I am again. I love the slim profile with the insert that protects the screen and I've been carrying my Kindle with me at all times. My Kindle is as unblemished as the day I bought it, thanks to your sleeve. I'm getting a lot of reading done, by having it in my purse all the time I can read at any odd moment. Looking forward to the sleeve for my Nook.

-Perry-

From: "Sherry Bishop" <sherry.bishop@net>
To: <heygary@sfbags.com>
Subject: Re: On the way....

I just received my Horizontal SleeveCase with Flap, Adjustable Strap and Piggyback and am thrilled with them! I have been looking for a safe way to travel with my Kindle DX and have now found the perfect solution! I place great value on buying American-made products from American companies. Thank you. Your personal emails, prompt shipment, and superb products are an unbeatable combination.

Sherry Bishop

From: "Katrina Holancin" <kholancin@.com>
To: <heygary@sfbags.com>
Subject: Re: On the way....

5/12
Thank you for the quick service! I am looking forward to receiving my travel case. I travel frequently and was looking for a case that would carry my Kindle and its accessories all together. I did a fair bit of research beforehand and your case looked like the ideal one for me. I found your website mentioned several times on the customer discussion boards on Amazon.com and also in discussions/reviews on Kindleboards.com. Thanks again for the prompt service. Katrina

5/14
Just wanted to let you know that I received my beautiful blue travel case today and absolutely love it. I cannot believe that I ordered it on Tuesday and received it on Thursday! What wonderful service. The travel case is exactly what I wanted. It is very well made, has lots of soft padding and it has lots of room for my Kindle and its accessories. I am able to keep all of my Kindle gear together and protected in one case....great for traveling. Thank you so much. Katrina

From: "Mary B"
To: <heygary@sfbags.com>
Subject: Re: On the way....

4/29
Gary,
Thanks for the update. I ordered and received a Belkin case from Amazon, but it didn't fit the K2 with its "book cover." I wanted something simple to slip both into...just Googled Kindle 2 and cases.
Great reviews from satisfied customers and the element of humor sold me on trying your product.
All the best,
Mary

5/1
Received the K2 case today. It is perfect..size and quality. Great to know, made in the U.S.A., too. Thanks for the personal effort as well.
Sincerely,
Mary

From: "Cindy McBride" <twinds@.com>
To: <heygary@sfbags.com>
Subject: Re: Received...and am ecstatic!!

Hi, Gary!
Just wanted to let you know that I received the Kindle 2 carrier bag and I absolutely LOVE IT!!! It's by far the best one out there, in my opinion...and I bought 2 others before yours. Everything fits snugly and perfectly -- the Kindle itself is in a padded zipped carrier, which fits in the large inside compartment, and the charger fits in the outside zip container, with the little clip light snuggly packed in the smaller inside compartment. And I've still got lots more room for other goodies! Have to mention, too, that the padding is great -- I feel very secure in traveling with my not-so-little investment -- and I love the optional handle, which adjusts to any of a bunch of perfect lengths. The workmanship is vastly superior to the others, with heavy duty zippers that operate smoothly, without snags. There's just simply NOTHING about your carrier that I don't like. What a terrific value, and super people to boot. You will have my repeat business, and I will sing your praises to anyone who will listen. I'm about to head over to the Kindle blog site and do some more bragging there. You deserve it! You get 6 stars out of 5!
VERY Happy Camper,
Cindy

From: "Chris Henning" <chris@.com>
To: <heygary@sfbags.com>
Subject: Kindle 2 Case Order

3/30

Thanks so much!

I recently bought a Kindle, so was searching for an enclosed bag for that. I opted, instead, to try out the laptop bag. Nobody seems to "get" how to make these easily accessible; I'm hoping WaterField has it figured out -- sure looks like it!

Thanks.
Chris

3/30

Wow! This is soooo cool! A real person ... a real commitment ... to real people. I don't even have your product yet, it could be a brown paper bag, but I'm already in your corner.

I'll let all my writing people know about you; we all lug laptops around with us wherever we go.

Thanks, Gary.

Best of everything to you and the folks at WaterField.

Chris

4/9

This is an absolutely AWESOME product. It's perfect ... finally! Somebody got it right; WaterField got it right. I can't wait to show it off to all my writing friends. I'll be sure to send them your way.

Thank you for a great product, even more so for great customer service & relations.

Chris

From: "Kevin Broughton" <kevin@.com>
To: <heygary@sfbags.com>
Subject: Kindle 2 Case Testimonial

Gary, I’ve been using the Kindle 2 SleeveCase (small) for several weeks now and just wanted to say great job on the design! I had thought about ordering the Amazon leather cover for the Kindle, but then it occurred to me I would be adding extra weight and bulk to the Kindle which would definitely ruin the sleek, pleasant feel of the Kindle resting unadorned in my hand. The WaterField Designs sleeve case was the perfect solution. The small size case fits the Kindle 2 with a perfect amount of snugness while providing secured protection and easy access. Your cases are not the cheapest out there and I was hesitant to order it for my Kindle, but after using it now it was definitely a great investment. Although not the cheapest, your case has to be the best value out there for the Kindle. Your quality is top notch and I’m sure I’ll be back to buy more bags or cases made in the good, old USA.

From: "Dr. James F" <james@.com>
To: "WaterField Designs" <heygary@sfbags.com>
Subject: Thank you

I received my Kindle 2 case in the mail a few days ago -- simply awesome, even better than I had imagined! Mostly, I can tell how much thought and craftsmanship went into the design and production of this piece, but on top of that, it's superbly functional and very chic. Fits the Kindle 2 delicately as a glove and protects it like a steel-toed boot. I will be ordering a WF bag for my Macbook Pro.

Thanks!
Jamie

From: "Elizabeth Ruegg" <eruegg@.com>
To: "'WaterField Designs'" <heygary@sfbags.com>
Subject: Re: Kindle 2 Case

Hello, just a quick note to thank you for the excellent service. I received my Kindle 2 large sleevecase and it is absolutely perfect and exactly what I wanted. It is just the right size for the Kindle and Amazon cover, providing lots of extra protection for the Kindle while in my purse and briefcase without adding a lot of weight or bulk. The case is lovely, and the quality is outstanding. Keep up the great work!

Many thanks -- Elizabeth Ruegg

From: "Matthew Schoen" <mschoen@.com>
To: "'WaterField Designs'" <heygary@sfbags.com>
Subject: RE: On the way....

Hi there,

Just a quick follow up for you. I received the Kindle Sleeve case yesterday and love it! Very sturdy, clean lines, low profile and does a fantastic job of protecting the Kindle. Great for either dropping into a larger business case or just being carried by itself.

I took it (and the Kindle) out for a day at the coffee shops and my usual morning haunt and had 6 to 8 people wanting to see the Kindle and the case. Most asked if the case came with the Kindle. :) I told them they'd have to go to Waterfield for it. As is often the case many also had out various laptops...most Mac so two or three came over to look at the case. Both had heard of Waterfield but not held a case in person. Based on their comments and expressions I think they'll be heading your way.

Good luck guys! You make great products!

Regards,
Matthew

From: stacibarber@.com
To: heygary@sfbags.com
Subject: Large Kindle Sleeve

Hey Gary,

Just received the large sleeve for use with the kindle cover. It is wonderful, exactly what I was looking for to better protect my Kindle -- both from general bumping around and from other debris - while in my pocketbook. Very well made too. I left a post on the Kindle forum. Good luck!

Staci

From: "Kathi Clark" kathi.clark@.com
To: "WaterField Designs" <heygary@sfbags.com>
Subject: Re: On the way....

I got it in the mail today. Thank you -- this is PERFECT!!! I heard about you on the Yahoo Kindle Korner group. I have posted to the group how much I love my new case.

Kathi

From: paul@.com
Subject: Re: On the way...
To: askGary@sfbags.com

Hi Gary,

The bags arrived today. I have to say I'm bitterly disappointed. There's absolutely nothing I can find fault with! Good job!

I'm one satisfied customer and glad that I purchased from you...

Best regards,
Paul

From: James Corkum jimcorkum@com.net
To: WaterField Designs <heygary@sfbags.com>
Subject: Re: On the way....

Gary,

I found your site through a mention on the MobileRead website.

I received my order last Thursday and am very impressed with the fast service. The Kindle SleeveCase was just what I was looking for to protect my Kindle. It is a high quality case and I am very happy with the purchase. I will definitely be considering your other cases as I am considering purchasing a new bag for my laptop.

Thanks,
Jim