From: John T <john@.com>
To: "WaterField Designs" <heygary@sfbags.com>
Subject: Feedback on the Macbook Air Wallet

Hi guys,

I'm LOVING the Air wallet. But, look. You are not doing the thing justice on your website. The brown zipper looks too bright on the website and it makes the whole product look less classy (to my eye). Now that I have the thing in hand, the brown against the black looks fantastic because the brown is much darker than I expected. In the shot where you show every color, zipper side out, I suggest you show every color with the leather side out.

Anyway, fantastic job as always. You are killing it. This is going to be the perfect solution at SXSW next week.

Thanks,
John

From: Debbie Barnes <barnes@.com>
To: "WaterField Designs" <heygary@sfbags.com>
Subject: Re: On the way....

Received my ipad wallet and iphone case. LOVE IT LOVE IT. I have been putting my keyboard back in the box to carry back and forth to work. This case is perfect! The phone case is also great. Thanks for two great products and amazing customer service.

Debbie Barnes

From: "Steeve" <@gmail.com>
To: <heygary@sfbags.com>
Subject: Re: On the way....

The sleeve arrived today, and I've already received 2 compliments about it. I must admit I am feeling pretty satisfied with myself for making the correct choice. I did a lot of research before deciding on Waterfield, but the small element of doubt that remained was completely gone once I had it in my hands.The quality is obvious, it fits perfectly, is very comfortable, and there's no way I could improve on your design. The material is very nice too. All in all, I know where to go and whom to recomend now.

Thank you
Steeve

From: "Carl" <@.net>
To: <heygary@sfbags.com>
Subject: Re: On the way....

Dear Gary,
As usual, your company continues to provide exemplary customer service. You keep your customers updated if items they've ordered are out of stock and then again when new stock has been received. You even make sure the customer still is interested in the original order. I do most of my purchasing on-line and WaterField Designs honestly has, by far, the best customer service of any and also provides an elegant, well-made product. I wish all companies and businesses were as caring and customer-oriented as WaterField.

Dr. Carl