You know, there's a reason I keep recommending your products. There are many reasons, actually!

I bought my first sleeve from you right after I ordered my PowerBook G4/500 in January of 2001. I think the most difficult thing about that purchase was the fact that I received the sleeve within days, but Apple kept delaying the PowerBook... I didn't get it until March of that year!

The best part, though? Not only did you personally e-mail me thanking me for my purchase, but you included a hand-written note in the box. What a classy touch!

I tell you, though, you can't find a better sleeve or better cases than the ones you guys make. My brother has a sleeve for his 15" PowerBook, a case for his iPod, and I have one for my PowerBook.

So when my girlfriend purchased a PowerBook this week I realized that I needed to make her purchase complete! I think I know what she's going to get for Valentine's day!

Thank you for making such wonderful products, you can count on seeing more purchases from me and my friends in the future. Keep up the good work!

All the best,
Scott Finney

From: "Kory Tung" <koryt@hil.com>
To: askgary@sfbags.com
Subject: RE: On the way....

Hi Gary,

The bag arrived today. What can I say - it's everything that I had expected and MORE! Great quality, cool design, and most important of all - practicality without all the fuss! I should also mentioned that your fantastic customer support truly lives up to expectation!

It's been a great experience ordering from you guys that now, I'm thinking of getting more gears for my 15" Powerbook!

Cheers,

Kory T

From: Pea2918@.com
To: askgary@sfbags.com ("WaterField Designs")
Subject: Re: On the way....

Hi Gary,

I must say that it has been truly a pleasure doing business with your company and I HAVEN'T EVEN GOTTEN MY ORDER. You have hands down the best customer service. I really got lucky in finding your website. I really appreciate your emails, I can't wait to get my order, and I will definately being going more business with you. Plus I'll spread the word.

Thank you a million times over..
Mariel Fernandez