From: William Richardson <richardson@.com>
Subject: Re: MEDIUM CARGO BAG
I have had my bag for about two weeks. It is everything promised and much more. Comfortable, roomy, tough as iron and nice looking. Each time I use it I discover another clever hiding place or way to be better organized. I look forward to using the in case laptop sleeve with the TSA folks. Thanks for thinking so hard and producing such an outstanding product value. SFBAGS……RULES.
From: Bill <bill@.com>
Subject: Re: Large Cargo Bag
One year-ish and 100K+ miles of air travel with the large cargo, laptop sleeve, gear pouch, cableguy, and 6x9.
Shame on you for making a bag and accessories that hold up so well. Your bankers will not be happy I won't be buying another bag in this size for a while.
I'd also like to congratulate you on the bags' ability to compress dimensional space. NASA will be keen on that aspect, I'm sure. It's perfect. Laptop, cables, phones, mice, moleskines, business cards, keys, wallet, Clif bars, memory sticks, noise cx headset, inflatable travel pillow…and the list goes on.
It all fits. It's like a magic hat you just keep pulling things out from. Fits under aircraft seats with not even a notice from a flight attendant. It looks brand new. I've contemplated dragging it around on the floor just to earn some scratches and wear for street cred with my peers. Rides over the handle of my carry-on like a Bedouin on camelback.
Awesome service up front. Jeez, now I want another one in a different flavor. Mission accomplished. Customer for life.
From: Monica <monica@.com>
Subject: Re: Cargo Bag
My brother gifted me the medium red leather cargo bag about 3 years ago. I was DELIGHTED with your product. As the years went by, and as I upgraded laptops, I saw that all I needed to purchase was a corresponding sleeve, which, of course, I made sure would fit the cargo bag. Safe to say, this time of my laptop upgrade, I went and made sure, before even purchasing my current laptop, it would both fit the sleeve and the cargo bag. This tells you how much I love love love and rely on your product.
Thanks so so so much!
From: Amber Naslund <amber@.com>
Subject: Re: Holy Sh*t
I just got my new Cargo bag at the doorstep (with the Mambo combo, duh) and ran outside in the rain like a little kid to open it. You guys don’t disappoint.
From the exceptional, personal customer service to the amazingly beautiful product, I’m sold. For good. This is the bag I’ve been begging the world to make, and little did I know you guys were here all along. Can’t wait for my new bag to accompany me around the country this year. Thanks for taking such good care of me and my MacBook Pro, and giving me the bag I’ve been waiting for.
Ace Fighter Pilot (not really, but it sounds good)
From: Matt Mininger <mininger@.com>
Subject: A Long Overdue Testimonial
Hey there Gary, I just wanted to drop you a note and give a long overdue testimonial to the quality of your product.
I purchased a large Cargo bag in 2000 when I was working as a government contractor. It was the perfect bag for lugging my laptop and numerous other things around the planet as I visited government offices in several countries. The bag never ripped, scuffed, broke a zipper,or cracked a buckle no mater how many over head bins it was stuffed into, or how many train or airplane seats it was stuffed underneath.
Flash forward eight years and a major career change, and now I'm working as a nurse, but the cargo bag is STILL the best bag for carrying all of things I need to take care of patients: Bandages, stethoscope, blood pressure cuff, paperwork, etc. all have a place in this bag. It truly is one of the best purchases I have ever made. And the bag itself still looks like new. Not a tear, scratch or scuff anywhere on it.
If I had one complaint about the bag, it is that it is so well made, and has held up so well, that I can't justify buying the large Vertigo bag I've had my eye on!
Keep up the great work, and keep making those great products!
From: "donglossop" <donglossop@.com>
Subject: Re: On the way....
After Hurricane Katrina, I replaced my lost briefcase with your Cargo bag. I carried my life in that bag - from place to place until I could return home.
Now I load it down everyday with either my hefty laptop or a grad-student load of papers and books. The bag is as strong and good looking today, as the day I got it. I am only ordering another one for vanity reasons. You should be proud of your work. It's simply the best.
Subject: Really, REALLY impressed!
1st of all i must say that the customer service experience from you guys has been,
to put it mildly, astonishingly good. I can't remember
the last time I was personally thanked for buying
something online that wasn't a cookie cutter form
letter. A very nice surprise was the handwritten "Thank
You" note on the invoice. I mean COME ON...who
does this these days?????? Again, wow. This kind
of hands-on attention is just so foreign to my other
buying experiences that it just really impressed
the hell out of me. Its like I have been working
in an Industrial Revolution sweatshop and William
Morris just showed up to give me a drink of water.
Most importantly, this bag kicks ass. I don't need to tell you about the quality &
so on (you make them, you already know that) But
I will say that i see where my $254 went. This thing
is built like a sexy, soft and rugged tank. It looks
insanely cool, it feels really good and well made,
hell, it even SMELLS good.
The buying experience has been exceptional. The product is 1st rate. As a designer I see a formula for good design mixed with good business in your company.
From: Antony Platt <aplatt@.net>
Subject: A Vodka & Cargo Tale
A testament of sorts to the protective
properties of the Cargo.
At our annual NY's Bash I tend
to have a private supply of Vodka stashed-no point
wasting the good stuff on the Lite Beer guzzling
types.... who would not appreciate the finer qualities
of Swedish 80% proof.
I also had my Powerbook wrapped
up safe in in its distinctive blue indium Cargo loaded
with fine Depeche Mode, New Order and other Rave
In the very early hours of New
Years Day I was navigating the dark back-garden to
retrieve said Vodka supply with Cargo on my shoulder
when suddenly, I must have run afoul of some back
garden Trolls as I felt myself flameout and rapidly
depart controlled flight the pull of gravity pulling
me into the inky blackness..... With vague detached
horror no doubt attributed to said 80% I noted my
Cargo was flying off my shoulder and heading rapidly
downrange. Next thing I know, am lying prone on the
lovely wet grass, after a moment or two I began a
routine check of all flight control surfaces and
determined I was still more or less airworthy. I
then began Search and Rescue Operations to recover
the Cargo, Not having the heart to try and determine
its status right then after its own departure from
controlled flight I waited until I got back home. I'm very very happy
to report that apart from the exterior being a little
damp the Powerbook ensconced within a sleeve suffered
no damage whatsoever!!
Thank you muchly,