Shipping at WaterField

Although made locally in San Francisco, people from all corners of the globe purchase our products.

  • Read Me First
  • How We Ship
  • Domestic Rates
  • International Rates

Important

1) If you have not received e-mail confirmation from us about your order, please check your Spam or Junk folder. For Gmail users, please check your Promotions folder.

2) Domestic First Class Mail option $2

  • For items weighing less than 9 ounces.

3) International FedEx/Mail option $10.

  • An economical option between FedEx and local postal service. FedEx hands package to your local post office for final delivery.
  • Customer will be responsible for any import duties and Value Added Tax (VAT) upon receipt
  • Transit time is generally 10-20 business days
  • Transit time to Australia is typically 4-6 weeks
  • Available for orders with a total of $150 or less
  • Includes delivery confirmation

4) FedEx delivers Monday thru Friday.

5) FedEx does NOT deliver to Post Office boxes (P.O. box).

  • Our on-line store is open 24/7 and we ship Monday through Friday, excluding some holidays.
  • All orders received before noon here in San Francisco should ship the same business day.
  • If a product is made-to-order, the estimated production time will be listed on the product page.
  • If you order an out-of-stock item, we'll notify you as soon as possible.
  • If you have a special shipping need, email us and we'll try to take care of it for you.
  • The shipping rate you select applies to your complete order and not to each item ordered. So, order 4 Cargo bags via Ground Service and your total shipping charge will be only $7.
  • $2 -– First Class Mail (Domestic United States) for orders weighing 9 ounces or less.
  • $7 -- FedEx Ground Service (48 Contiguous States)
  • $10 -- US Priority Mail Approximately 2-3 Days (available for HI, AK & APO)
  • $16 -- FedEx Saver 3 Business Day (not available for HI or AK)
  • $20 -- FedEx Guaranteed 2 Business Day Air Service (48 Contiguous States)
  • $50 -- FedEx Guaranteed Next Business Day Service to most locations

FedEx International Express – Rates include import duties & taxes

  • The quoted FedEx price will include import duties and taxes so that you don’t have to pay additional fees upon delivery.
  • Your package is completely trackable.
  • Delivery is quick; generally 2-3 business days.

FedEx International Mail Service (FIMS) - $10 (a new partnership between FedEx and local postal service)

  • An economical option between FedEx and local postal service. FedEx hands package to your local post office for final delivery.
  • Customer will be responsible for any import duties and Value Added Tax (VAT) upon receipt.
  • Transit time is generally 10-20 business days.
  • Transit time to Australia is typically 4-6 weeks.
  • Available for orders with a total of $150 or less.